Privacy Policy

Poplitu (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information that you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our website and services.

1. Roles and Responsibilities

It is crucial to understand our role in handling data. We operate in two capacities:

• Data Controller (For You, our Customer): We act as a data controller for the information you provide to create and manage your account (e.g., your name, email, billing details).
• Data Processor (For Your Respondents): When you build forms and collect data from your users (“Respondents”), you are the Data Controller, and Poplitu acts strictly as a Data Processor. We process this data solely on your behalf and in accordance with your instructions.

2. Information We Collect

A. Account Information

When you register for Poplitu, we collect your name, email address, and authentication information (such as Google OAuth tokens if you sign up via Google). We also collect payment information through our payment processor, Stripe.

B. Usage Data

We collect meta-data about how you interact with our platform to improve our services, including log data, device information, and usage patterns.

C. Respondent Data

Data collected through your forms is stored on our secure servers. We do not use, sell, or access this data for our own purposes, except as required to provide the service/support or if compelled by law.

3. How We Use Your Data

• To provide, operate, and maintain our Service.
• To process your payments and manage your subscription.
• To send you service-related updates, security alerts, and support messages.
• To integrate with third-party services you authorize (e.g., Google Sheets, Zapier).

4. Third-Party Service Providers

We share data with trusted third-party service providers who assist us in operating our Service. These include:

• Google Cloud Platform / AWS: For secure hosting and data storage.
• Google OAuth: For authentication (we only access basic profile info as permitted by you).
• Stripe: For secure payment processing (we do not store full credit card numbers).

5. Data Security

We implement industry-standard security measures, including encryption in transit and at rest, to protect your data. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, delete, or restrict use of your data. Contact us at privacy@poplitu.com to exercise these rights.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@poplitu.com.